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Why Leaders Must Make Hard Decisions Without Delay - Great Leadership Practices

  • Adam Churchwell
  • Dec 5, 2024
  • 4 min read


Hard Business Decisions
On The Spot Detailing Aircraft Department which is currently on hold so we can focus on our core services

Great leadership isn't just about big-picture thinking or inspiring speeches—it's about making decisions, especially the tough ones. From laying off a struggling but beloved team member to pivoting your company’s direction entirely, being in charge means confronting these challenges head-on. Waiting too long? That can hurt everyone involved—your team, your business, and even you.


This blog breaks down why delaying hard decisions is a problem, what makes leadership decisions so difficult, and how you can tackle them with confidence. By the end, you’ll walk away with practical tips to add to your leader’s toolbox—and hopefully a little less anxiety about pulling the trigger.


Waiting to Decide Hurts More Than Deciding Now

Leaders hold a position of trust. Your team looks to you to create stability, drive results, and solve problems. When you dodge decisions or wait too long to act, the consequences ripple far and wide.


  • Uncertainty Breeds Stress  

  Ever notice how people fear the unknown more than most things? Leaving your team in limbo creates anxiety that can harm productivity, morale, and trust.

  • Hard Choices Don’t Get Easier  

  A bad situation left unresolved rarely improves on its own. Hesitating to cut ties with a failing project? It might bleed more resources tomorrow than it does today. Delays compound problems.

  • Your Team May Lose Faith in You  

  When you hesitate outwardly, employees might doubt your ability to steer the ship. Worse, they might start making decisions for you, without alignment or clarity.

  • Your Options Might Shrink Over Time  

  Sometimes avoiding action means someone else—or external forces—make your choice for you. And trust me, the outcomes rarely land in your favor.

Your position as a leader requires decisions. If you don’t make them, you risk hurting everyone you’re supposed to lift up.


What Makes Leadership Decisions So Hard?

Say it out loud to yourself: Leadership is hard. There’s no shame in admitting the difficulty of this role. Here are just a few reasons why tough leadership decisions can feel paralyzing.


1. The Risk of Loss  

Maybe it’s a partnership that seemed golden but isn’t delivering—or worse, it’s actively backfiring. Choosing to walk away feels counterintuitive when high stakes are involved, especially if there’s still a chance of success.

2. Care for Your People  

You care about the individuals in your team. Even if someone’s underperforming or refusing to adapt, the idea of letting them go feels personal.

3. Too Many Opportunities, Not Enough Time  

Leadership requires balancing growth with focus. But not every shiny new opportunity fits into your strategic planning. Saying “no” can feel like closing off a door forever (spoiler alert—it’s not).

These complications often lead to avoidance. But sidestepping these challenges rarely works in your favor.


Great Leadership Practices - How to Make Hard Decisions with Confidence

If decision-making feels overwhelming, you’re not alone. The good news? There are strategies that can help.


1. Gather All the Necessary Information  

Make sure you’ve got the full picture before deciding. Who does this decision affect? What are the risks of acting vs. not acting? Clarity is your friend here.


2. Use a Structured Decision-Making Process  

Simplify the chaos with a step-by-step process. Try these four steps:

  • Define the problem. What are you solving for?

  • List out all possible solutions. Brainstorm, but don’t waste too much time here.

  • Weigh the pros, cons, and risks of each option. Bonus points if you involve trusted team members in this stage.

  • Commit to a choice. Be decisive and move forward.

3. Consult Your Stakeholders  

Decisions rarely happen in a vacuum. Trust your leadership team, key employees, or even mentors to provide valuable perspectives.

4. Think Long-Term  

The best decisions align with your company’s core vision. Immediate comfort isn’t always worth sacrificing your values or future growth.


The Importance of Transparent Communication

Making a decision is one thing. Communicating it is another ballgame entirely. To avoid backlash or confusion, prioritize clear and empathetic communication. How you commucicate to your team is at the core of all great leadership practices.


1. Be Honest and Transparent  

Don’t sugarcoat the situation, but don’t be cruel, either. Teams appreciate leaders who are direct but empathetic.

2. Address Concerns  

After making a hard decision, give your team room to ask questions or share feedback. This builds trust—even in the toughest moments.

3. Explain the Why  

Lay out your thought process so your team understands that you didn’t make this decision lightly. It might not make the news easier to hear, but it helps them feel respected.


What If You Make the Wrong Decision?

Making hard decisions comes with an inevitable risk of failure. What separates great leaders from the rest is how they react when things go south.


1. Accept That Failure is Part of Growth  

No one makes perfect choices 100% of the time. The key? Extract lessons from each decision, good or bad, and apply them moving forward.

2. Adapt and Course Correct  

Did your decision lead to unintended consequences? Change course! Flexibility is the best weapon in a leader’s arsenal.

3. Stay Optimistic  

Leadership is a long game. One setback isn’t the end of your story—or your team’s.


Case Studies of Hard Choices in Leadership

Need proof that tough decisions lead to growth? Consider these real-world examples.


Joe Camberato, National Business Capital

When COVID-19 hit, Camberato faced a gut-wrenching choice—lay off a significant portion of his employees or risk bleeding cash while waiting out the pandemic. He chose survival, letting people go while remaining transparent and compassionate. His brutal honesty helped him maintain trust with the remaining team, and his business recovered.


Kelley Weaver, Melrose PR

Rapid growth is every CEO’s dream, right? Not for Weaver. After scaling her boutique PR firm far beyond her original vision, she realized her company had drifted away from its values. The result? A hard, but necessary decision to scale back. Staying true to her ideals ultimately strengthened her business.


Timely Leadership Decisions Can Be a Game-Changer

Leadership isn’t about being perfect—it's about being proactive. Delayed decisions often create bigger issues, while those made with clarity, empathy, and strength build trust, morale, and momentum.


Now it’s your turn. What’s your toughest leadership decision been? Share your experience in the comments below, and inspire others to lead with courage.

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